Service Description
Communications Services provides single- or multi-line telephone service to UCSB faculty and staff offices and labs. Installation and monthly fees are charged to a designated University or BARC account number.
Telephone equipment – including instruments, line cords, and wiring – must be purchased and maintained independently of telephone service. You can purchase telephone equipment from Communications Services, or you can buy equipment from the vendor of your choice.
For a list of features that come with standard telephone service for UCSB faculty and staff, see our Custom Calling Features.
To learn about VoIP service, see VoIP Service Description.
To learn about programmable multi-line digital telephone systems, see Digital Key Telephone Systems.
Getting Telephone Service
Telephone Service Add-Ons
Standard Package
Includes all the standard features in Standard Package, which comes with your standard telephone service, plus Redial, Camp-On, Call Return, and optional Call Waiting/Cancel Call Waiting.
Feature Package 3000/Caller ID
Includes all the features in Stabdard Package, plus Caller ID and optional Call Waiting/Cancel Call Waiting.
VoIP Feature Package 3000
Includes all the features in Feature Package 3000, plus softphone and mobility options.
Voice Mail
Voice Mail service activation fee is waived when you order it along with a new telephone line.
Additional Locations
You can have service for the same telephone number delivered to more than one location. Cable pair rental charges apply if a telephone line appears in more than one building.
Line Restriction, Local and Long-Distance Calling
When you order telephone service, you will be asked to choose a restriction class for each line. Restriction classes control the extent to which users can make toll calls from a line. The table below shows the kinds of calls that are allowed in each restriction class.
| LINE RESTRICTION CLASSES (RSC) |
| |
RSC1 |
RSC5 |
RSC7 |
RSC2 |
RSC6 |
| On Campus |
Yes |
Yes |
Yes |
Yes |
Yes |
| 911 |
Yes |
Yes |
Yes |
Yes |
Yes |
| Local |
Yes |
Yes |
Yes |
Yes |
No* |
| Toll-Free (800) |
Yes |
Yes |
Yes |
No* |
No* |
| Operator-Assisted |
Yes |
Yes |
Yes |
No* |
No* |
| Toll |
Yes |
Yes |
No* |
No* |
No* |
| 900 1 |
No |
No |
No |
No |
No |
* Line restriction may be overridden with an account code.
1 Currently, 900 calls are blocked for all restriction classes. In the future, however, RSC1 may be configured to allow 900 calls.
|
For details on local and long-distance calling rates, see:
Related Services
Using Your Telephone Service
TAM
